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Does Healthdesk have a referral program?
Yes, HealthdeskAI has a referral program! Get a $200 credit when your referral signs up, or $25 if they take a call. No limits. Refer as many qualified businesses as you’d like.
How to Mark Conversations As Unread in the HealthdeskAI Inbox
Learn how to mark conversations as unread in HealthdeskAI to keep track of client messages, schedule follow-ups, and stay organized. This quick guide explains how to highlight messages for later and manage unread conversations efficiently in your Inbox.
Understanding Conversation Status in HealthdeskAI
Learn how conversation statuses work in HealthdeskAI. Understand what “Closed,” “Open,” “Assigned to AI,” and “Unassigned” mean, how to manage your inbox, and when your AI or teammates handle customer messages.
How to Make Phone Calls from Your Business Number in HealthdeskAI
Learn how to make calls in HealthdeskAI using your business number. Call Mindbody contacts or dial manually, select your location, and keep every call logged in one place for seamless client communication.
How to Start a New SMS Text Conversation in HealthdeskAI
Learn how to start a new SMS text conversation in HealthdeskAI. This guide shows you how to send one-to-one text messages to clients and leads directly from your Inbox, assign replies to your AI Agent, and manage all conversations from one place for faster, more personal communication.
Using Private Notes to Collaborate Internally in HealthdeskAI
Private Notes in HealthdeskAI let your team share internal updates, assign follow-up tasks, and tag teammates directly inside client conversations — without clients ever seeing them. Learn how to add, tag, and manage Private Notes efficiently.
Understanding Message Delivery Statuses in HealthdeskAI
Learn what each message delivery status means in HealthdeskAI. Understand “Delivered,” “Read,” “Undelivered,” and “Failed” indicators across SMS, email, and social channels.
How to Create an Email Blast in HealthdeskAI
Step-by-step guide on creating an Email Blast in HealthdeskAI. Learn how to build, personalize, and send targeted email campaigns with templates, scheduling, and reporting.
How Saved Replies Work in HealthdeskAI
Learn how Saved Replies work in HealthdeskAI to create and manage quick, consistent message templates that help your team respond faster to client inquiries.
How to Train Your AI Agent from the Healthdesk Inbox
Learn how to train your AI Agent in Healthdesk directly from the Inbox. Use @Healthdesk Support in Notes to send example conversations and improve your AI’s performance.
How to Reset Your Password in HealthdeskAI
Learn how to reset your HealthdeskAI password quickly using your phone number or email address to regain access to your account.
How to Make and Receive Phone Calls in HealthdeskAI
Learn how to make and receive phone calls directly within HealthdeskAI. Manage client calls from the Inbox, initiate outgoing calls, and handle real-time conversations effortlessly.
How to Take Over a Conversation from Your AI Agent in HealthdeskAI
Learn how to claim, reassign, or delegate conversations in HealthdeskAI to manage client communication efficiently.
How HealthdeskAI Automations Work with Your Mindbody Data
Learn how HealthdeskAI’s Automations (formerly Chatflows) use your Mindbody data and Pipeline triggers to send smart, personalized text messages that nurture leads, re-engage members, and grow your business automatically.
How to Set HealthdeskAI Alert Preferences
Learn how to enable or disable notifications in HealthdeskAI, including email and SMS alerts, weekly reports, and Do Not Disturb settings for better focus.
How to Manage Conversations in the HealthdeskAI Inbox
Learn how to use the HealthdeskAI Inbox to manage client messages, assign conversations, make calls, and organize chats with filters and dispositions.
Understanding Pipelines and Stage Definitions in HealthdeskAI
Learn how Pipelines in HealthdeskAI sync and organize your Mindbody data in real time. Understand every stage—from Leads and Intros to Members and Renewals—and see how to use the Pipeline as your team’s daily task list for follow-ups and conversions.
How to Add a New Teammate In HealthdeskAI
Learn how to add new teammates in HealthdeskAI by selecting your team, filling in user details, and managing notifications and permissions.
How to Use Lists as Tags in HealthdeskAI
Learn how to use Lists as Tags in HealthdeskAI to organize, segment, and manage your leads directly from the Inbox. Perfect for creating dynamic contact groups for SMS and email blasts.
Your 4-Week Domain Warm-Up Plan
Follow this 4-week HealthdeskAI domain warm-up plan to build your sender reputation. Gradually increase send volume while keeping engagement high for maximum deliverability.