HI đź‘‹ WE’RE HEALTHDESK
We help gyms and studios automate conversations and drive more sales
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- Hi Kelly, we have a HIIT class on Wednesdays’ at 5:00 PM. Would you like to join?
- Who’s the instructor?
- John M. is leading the class.
- Ok sure, count me in!
- Excellent. Do we have permission to charge your account?
- Yes, you can.
- Done. Your account has been charged and your spot is reserved.
- Great! Thanks again!
IT’S A NEW ERA
Email is dying. Customers want to chat with you in realtime on the channels they prefer. Are you equipped?
Get a demo
Connected experiences in and out of the club
We help you sustain conversations with your members wherever they are so that your brand always stays top of mind.
High touch, fluid interactions with members
Your members want to hear from you… just not on the phone. Make it easier for them to stay in touch with omnichannel messaging.
More autonomous and cost efficient
We’re not replacing your staff. We’re making them more efficient with Ai so that you can operate leaner than ever before.
WHAT WE MAKE
A fully integrated revenue generation tool for gyms and studios facing reduced staff
Healthdesk makes a cloud-based messaging, voice, and video platform that integrates with gym CRM software. We funnel all of your customer communication into a single pipeline that’s managed by an Ai Assistant who orchestrates the rest.
Automated Messaging
Generate more gym sales and overall revenue effortlessly by putting chatbots to work on email, SMS, social, your website, and mobile app.
Automated Voice
Cut costs dramatically by shifting gym phone calls to text, and accelerate revenue by automatically converting missed calls into sales.
Live Video
Go virtual but keep the face to face connection with video calls for sales consultations, onboarding, fitness assessments, and gym CRM.
Support as a Service
Outsource your sales and support teams to our US-based pre-trained, managed agents that can scale up as needed using your gym CRM.
AUTOMATED SOLUTIONS
Augment every department of your organization
Multiply the power and reach of your sales team
Nurture prospects and convert more members. Make it convenient for people to learn about your club, try it out, and join with an automated system that works for you.
33%Â
increase in revenue within 30 days
$43Â
additional revenue per member
Key Features
Live Video Sales Tours
Take your leads on a live video club tour using your smartphone’s front-facing camera and browser.
Automated Website Chat
For clubs that let people join online, assist your website visitors in realtime all the way through your purchase page.
Outbound Sales
Use our sales team on demand to dial out on leads lists that are collecting dust in your CRM.
Amplify your campaigns with an advanced Ai Assistant
Whether you need to generate brand new leads, engage your prospects, or extract more value out of existing members, we have a suite of gym CRM features to achieve your targets
2.5xÂ
increase in website leads
24%Â
increase in website conversion
Key Features
Run Automated Facebook Messenger Ads
Send new leads into a conversation with your Ai Assistant who can capture the lead in realtime
Schedule and send mass text messages
Re-engage prospects with special promotional offers that you can send as pictures, videos, or links
Outsource your sales needs to us
Our team can help you call down lead lists and sell memberships as an extension of your on-site sales staff
Deliver faster, better, cheaper member service
Provide concierge service and stay in touch with members beyond the four walls so that your brand stays top of mind.
85%
CSAT improvement
18s
median response time
Key benefits
Quickly resolve issues
Maximize lifetime member value by addressing failed payments the moment they enter your system. No more making uncomfortable calls.
Avoid negative online reviews by resolving member concerns in realtime with automated answers.
Offer personalized service
Let callers opt for a text from your Ai Assistant instead of waiting on hold for your staff so that they can get their questions answered faster.
Enable complete self service where your members can manage their account and get their questions answered 24/7.
Scalable, fully integrated communication layer
Centralize and streamline communication across franchise and corporate-owned fitness facilities.
1.7Â
fewer front desk reps per location
82%Â
decrease in payroll costs
Key Features
Corporate Control
We’ve built a mutli-tenant solution so that you can manage multiple brands and locations all in one place with just one login.
Multi-Location Reporting
Easily filter your analytics dashboard by brand or location for realtime and historical data on how the system is being used.
Unlimited Scalability
Rest assured that our system handles millions of conversations all at once and is built on a fast, secure infrastructure.
HEALTHDESK DIFFERENCES
Proactive, personalized conversations powered by Ai
- Get up and running in just a few clicks
- Free up your team’s time with an Ai Assistant
- Over 50 automations made for gyms and studios
- Pre-installed integrations with gym industry software
OMNICHANNEL
One stop to manage it all
Instead of conversations happening in multiple places, bring it all together to simplify your work. With Healthdesk, all gym CRM communication with your leads, members, and guests happens in one inbox, but syncs everywhere else.
Without Healthdesk
With Healthdesk
Ai Assistant
Always on, it’s the best sales and service representative that you’ve ever hired working for you 24/7
Team Inbox
Manage messages from SMS, your website, your app, and your social channels all in one inbox with one login
Call Deflection
Reduce the number of phone calls that your staff gets by deflecting them to your Ai Assistant
Campaigns
Set up marketing campaigns to reach new people or to engage your existing membership base
Ticket System
A simple, flexible help desk to manage issues for maintenance, equipment, and housekeeping
Surveys
Get a deeper understanding of your customers with realtime surveys that you can automate and track
Integrations
Keep data and your chatbot synced across your existing gym CRM and gym management software
See how you can cut payroll costs by 82% with Healthdesk
If you know how many emails and calls you’re getting on a regular basis, then we can provide a tailored ROI estimate.
of inquiries are automated with Healthdesk
decrease in member acquisition cost
The goal for Active Health Tech Lab was to automate the mundane, routine conversations fitness personel engage in daily, including inquiries about business hours, weather-related closures, services provided, general club information and more, all without hiring dedicated service staff of keeping phones lines manned all day, every day.
– Club Industry, Artificial Intelligence Takes Off In The High-Touch World Of Fitness
NOW’S THE TIME
Automate your facility today
Join the innovative clubs already in the Healthdesk family