How to Create an Email Blast in HealthdeskAI
Overview
Email Blasts let you send one-time email campaigns to a targeted group of contacts. Use this feature to announce promotions, share updates, or engage with specific segments of your client base.
When to Use Email Blasts
Announcing new services or promotions.
Sending newsletters or updates to your clients.
Targeting specific segments with tailored messaging (e.g., trial leads, active members, or lapsed clients).
Step-by-Step Instructions
1. From the left sidebar, click Blasts > New Email Blast.
2. Select the email address you want to send from in the Location dropdown.
3. Select an Email Template or start from scratch using the drag-and-drop builder.
4. Design your email: add text, images, buttons, and personalization fields (e.g., first name).
5. Review your blast using the Preview button (the “eye” icon) or send yourself a test email.
6. Click Save & Continue.
7. Choose a Contact List or build a new one on the fly.
8. Enter a Campaign Name and Subject Line.
9. Choose to Send Now, Schedule, or save it as a Draft.
Pro Tip
You can target multiple lists in one blast. Healthdesk automatically removes duplicates and unsubscribed addresses before sending.
FAQs
Q: How many emails can I send each month?
A: On the Growth plan, you have 20,000 email sends included. Overage is $20 per additional 20,000 sends.
Q: Can I personalize emails with client details?
A: Yes. Use merge fields like {{first_name}} or {{last_name}} to personalize your message.
Q: Can I schedule emails in advance?
A: Yes. Select Schedule during setup and choose your date/time.
Q: Where do I see results?
A: After sending, view analytics (sent, delivered, bounced, failed, opened) by clicking the campaign name from the Blasts page.
Q: Can I embed videos in the email?
A: Yes, you can.
Q: Does my media save for future emails?
A: Yes. Images and videos from past templates are saved and can be reused or modified in new blasts.
