Learn how to add the Healthdesk AI web chat widget to your website by copying your code snippet from Settings and pasting it into your site header. Activate real time chat, improve lead capture, and enhance visitor engagement.

Learn how conversation statuses work in HealthdeskAI. Understand what “Closed,” “Open,” “Assigned to AI,” and “Unassigned” mean, how to manage your inbox, and when your AI or teammates handle customer messages.

Learn how to train your AI Agent in Healthdesk directly from the Inbox. Use @Healthdesk Support in Notes to send example conversations and improve your AI’s performance.