January 2026, Faster Inbox, reliable notifications, and compliant messaging.
A monster month of shipping. We focused on speed, reliability, and compliance, removing friction across core workflows so day-to-day work just feels faster.
The big rocks
Inbox performance upgrade
InboxWe deployed database optimizations that add last-message metadata to conversations, eliminating the need to scan the entire messages table during Inbox load. Result: faster load times, less database strain, and better scalability as your contact base grows.
Reliable new-message notifications
NotificationsNotification delivery is now consistent for every new message, and multi-tab inconsistencies have been resolved. Fewer missed leads, faster response times.
Send-window compliance fixes
ComplianceMultiple automated texting scenarios were corrected to respect your configured send windows, addressing TCPA compliance risks. Lead-nurturing follow-ups and booking-confirmation texts now honor send-window restrictions.
Saved Replies upgraded
InboxSaved Replies now support expandable fields, line breaks, emojis, and attachments, photos, videos, and files, with consistent behavior across every surface of the platform.
Improvements
- Cross-device message auto-loading for end users.
- Mobile autocorrect now works for end users typing into the widget.
- New Message modal cleanup.
- Tooltip behavior corrections.
- Notes tab persistence improvements.
- Better contact display when names aren't available.
- Monitoring tool updates for clearer ops signal.
Fixes
- Caching issues resolved.
- Dynamic stage population fixed.
- Dropdown failures repaired.
- List stages visibility restored.
- Lead-disappearance issue patched.
- Filter functionality corrected.
- Composer no longer collapses unexpectedly.
- Chat rendering issues fixed.
- Conversation drawer behavior tightened.
- Performance slowdowns addressed.
- Safari compatibility improvements.
- Search behavior corrected.
- Deletion controls restored.
- Scrolling limitations resolved.
- Mobile responsiveness improved.
- Deletion confirmations standardized.
- Mindbody sync issues resolved.
- Large import failures fixed.
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