You’re not trying to add yet another expense to your business… we totally get it.
Covid has been tough enough. That’s why Healthdesk is willing to prove our value with a FREE trial because we know how much money our system will generate for your club. Healthdesk can do the job of almost two front desk reps, saving you $4.2K in payroll costs. You’ll quickly see the value far outweighs the cost of our service. Read below to understand how 👇
The return on investment for Healthdesk is calculated based on the Lifetime Value of new members that we convert through our bot as well as the number of man-hours our bot saves your staff.
The LTV of a member is defined as how much they will spend in 1 year. Based on our AI’s performance across all our gyms and studios, your AI will assist inbound customers to purchase a membership at a rate of 1.7% of all your inquiries, or at least 15 a month for a 2,000 member club. We then calculate your ROI based on the average price of a membership at $99 per month.
With Healthdesk, you can drive almost $20K a month in additional revenue without doing any manual work
In terms of time saved, based on average data, your AI will streamline 87% of all inbound inquiries. We use the federal minimum wage of $13.00 for employers 25 employees or less and calculate the time saved based on this. Here’s how the math works:
Hourly rate for one front desk rep: $13.00, or $2,253.33 monthly
Additional Employee Costs:
– Sick Time
– Unexpected absences
= $2,456.13 per month or $29,473.60 annually
Effective hourly rate: $14.17
How do we calculate “Average hours saved per week from Healthdesk”?
– Average number of phone calls, emails, and texts for a 2,000 member club: 30 per day or 912 per month
– Cost per inquiry: 2 front desk reps each staffed 40 hours per week by 912 inquiries per month = $5.39 per inquiry
– Percentage of streamlined customer inquiries by Healthdesk: 87%
Total Savings Per Month: $4,276.64
Average man-hours saved per month from Healthdesk: 302 hours or 1.7 front desk reps
What’s an inquiry?
An inquiry is a single instance of a person contacting your front desk to ask for assistance. A request can be a phone call, an email, a social media message, a live chat, a text, and more.