Knowledge Base

September 8, 2020
1 min

The Healthdesk Knowledge Base is what powers your Ai Assistant. Inside, lives the answers to all of your customers’ questions. Whether it’s looking for the hours of operation on a specific holiday or the payment status of your member’s bill, your Knowledge Base has the go-to playbook. The best part… each location has its own Knowledge Base, meaning your Ai Assistant can be customized down to the location level. That allows you to tailor your messaging in a very granular way.


Customize data by each individual location.




Customize hours of operations, special hours, and child care hours.


Special Hours

Child Care Hours


Set your WiFi network and password.

WiFi Network


How much are your day, week, and month passes?

Pass Prices


Create saved replies for each location.

Saved Replies Edit


Connect third-party systems to integrate your bot into existing workflows.

Integration Connections


Add as many teammates (i.e. staff members) as you’d like.

Add New Teammate


Connect your group exercise scheduling system or upload a CSV schedule.

Class Schedule Upload

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