Feature

Knowledge Base

September 8, 2020
1 min
Details

The Healthdesk Knowledge Base is what powers your Ai Assistant. Inside, lives the answers to all of your customers’ questions. Whether it’s looking for the hours of operation on a specific holiday or the payment status of your member’s bill, your Knowledge Base has the go-to playbook. The best part… each location has its own Knowledge Base, meaning your Ai Assistant can be customized down to the location level. That allows you to tailor your messaging in a very granular way.

 

Customize data by each individual location.

Multi-Location

Details

 

Customize hours of operations, special hours, and child care hours.

Hours

Special Hours

Child Care Hours

 

Set your WiFi network and password.

WiFi Network

 

How much are your day, week, and month passes?

Pass Prices

 

Create saved replies for each location.

Saved Replies Edit

 

Connect third-party systems to integrate your bot into existing workflows.

Integration Connections

 

Add as many teammates (i.e. staff members) as you’d like.

Add New Teammate

 

Connect your group exercise scheduling system or upload a CSV schedule.

Class Schedule Upload

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