RETENTION AUTOMATION
Increase gym retention with faster member service
Easily provide concierge service to create more positive interactions with members in and out of your club for stronger gym retention.
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KEEP MEMBER LONGER
Drive more positive member interactions for stronger gym retention
We know from experience that staying in touch with your members and delighting them with great service is key to driving visits, referrals, and a greater lifetime value per member.
Quickly resolve issues
- Maximize lifetime member value by addressing failed payments the moment they enter your system. No more making uncomfortable calls.
- Avoid negative online reviews by resolving member concerns in realtime with automated answers.
Personalized service
- Let callers opt for a text from your Ai Assistant instead of waiting on hold for your staff so that they can get their questions answered faster.
- Enable complete self service where your members can manage their account and get their questions answered 24/7.
HOW IT WORKS
Features that help gyms drive dynamic user engagement
Integrations
Healthdesk integrates with your gym management software and gym CRM to gain context for each automated conversation.
Ai Assistant
Your Ai Virtual Assistant can automatically onboard new members for the first 90 days to help you drive gym retention from the start.
Ai Assistant
Your Ai Virtual Assistant can automatically onboard new members for the first 90 days to help you make a great first impression.
Call Deflection
Give callers the ability to chat instead of speaking on the phone, and your gym retention and CSAT will skyrocket.
Interactive Voice Response
Create a custom IVR and streamline your call queue so that people can get self-serve help without needing to talk with an agent.
Interactive Voice Response
Create a custom IVR and streamline your call queue so that people can get self-serve help without needing to talk with an agent.
Automated communication platform for the fitness industry
IT'S NEVER BEEN EASIER
Automate your facility today
Join the innovative clubs already in the Healthdesk family
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Automated communication platform for the fitness industry
IT’S NEVER BEEN EASIER
Automate your facility
The goal for Active Health Tech Lab was to automate the mundane, routine conversations fitness personel engage in daily, including inquiries about business hours, weather-related closures, services provided, general club information and more, all without hiring dedicated service staff of keeping phones lines manned all day, every day.
Club Industry, Artificial Intelligence Takes Off In The High-Touch World Of Fitness
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The goal for Active Health Tech Lab was to automate the mundane, routine conversations fitness personel engage in daily, including inquiries about business hours, weather-related closures, services provided, general club information and more, all without hiring dedicated service staff of keeping phones lines manned all day, every day.
Club Industry, Artificial Intelligence Takes Off In The High-Touch World Of Fitness