AUTOMATED VOICE
Make your gym phone service smarter
Healthdesk uses Ai to streamline calls and not only save you time, but drive more revenue. Say hello to the most effective gym phone system.
Trial Signup (Email Only)
NO ONE LIKES WAITING ON HOLD
Automated Voice turns your gym phone calls into text conversations
Deflect phone calls into SMS texts
When you give customers the option, 20% will choose to handle their request via text messaging, not on the phone.
Follow up with missed calls
When your gym phone misses a call, immediately send the caller an auto-text and connect with them faster.
Handle more with much less
Scale your business without adding more staff using a gym phone chatbot that answers calls for you.
12%
of calls are deflected with Healthdesk
47%
of all inquiries are automated
82%
reduction in overall cost per call
HOW IT WORKS
We integrate with your existing number and gym phone service
Call Deflection
Reduce inbound call volume by shifting callers to digital channels and self-service
3-8xMessaging is more preferred than face to face
89%Prefer messaging a business to communicate
What you can do with Call Deflection
-
Free up your front desk or contact center reps
Reduce your cost per call by up to 70% and achieve 90%+ customer satisfaction -
Capture leads you would’ve missed on the phone
Instead of going to voicemail, leads can at least start the conversation via messaging
Missed Call Connect
Immediately text missed calls using the most effective channel – SMS
- Reduce the cost to resolution with auto follow-ups
- Build a more efficient self-service flow for customers
Getting started is hassle free
Design
Tell us what callers should hear when they connect and what routes your want
Integration
Connect data sources and your phone system without changing your service or bill amount
Optimization
Tweak your IVR until it delivers a transformative experience that’s unique to each customer
Auto Dialer
Automatically call new web leads and connect your sales team in realtime
- Receive calls and dial out straight from your desktop or mobile browser
- Handle several conversations all at once from multiple channels
Call Recording
Record, transcribe, and store phone calls in our cloud based inbox
- Keep a written record of your club’s phone calls so that you can search and analyze
- Protect your business and make sure standards and quality are upheld
Reports
See how your staff performs on response times, handling times, satisfaction, and more
- Get a breakdown of gym phone calls received, placed, dropped, hung up, and deflected
- If you have gym phone call recording, extract even more business intelligence
See how you can cut payroll costs by 82% with Healthdesk
If you know how many calls you’re getting on a regular basis, then we can provide a tailored ROI estimate.
of inquiries are automated with Healthdesk
decrease in member acquisition cost
The goal for Active Health Tech Lab was to automate the mundane, routine conversations fitness personel engage in daily, including inquiries about business hours, weather-related closures, services provided, general club information and more, all without hiring dedicated service staff of keeping phones lines manned all day, every day.
– Club Industry, Artificial Intelligence Takes Off In The High-Touch World Of Fitness
NOW’S THE TIME
Automate your facility today
Join the innovative clubs already in the Healthdesk family
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