WHAT YOU CAN DO WITH IT

Automate workflows across every step of the member journey

Drive revenue and customer satisfaction without adding more overhead. It’s a no brainer. If you’re looking to save your fitness facility time and money, then you’ve come to the right place.

Engage

  • Send a greeting when someone checks-in
  • Onboard new members for the first 90 days
  • Wish happy birthdays and holiday expressions
  • Congratulate milestone achievements

Sell

  • Assist people joining on your website
  • Upsell membership plans and extras
  • Book services and appointments
  • Promote personal training and nutrition coaching

Retain

  • Offer self-serve membership management
  • Announce class changes and substitutions en masse
  • Confirm appointments, send reminders and follow-ups
  • Survey members, collect feedback and resolve issues
OMNICHANNEL

Meet your customers on the communication channels they prefer

Business Text Messaging

Text enable your existing business phone number and make it easier for people to stay in touch. 83% of consumers respond to text messages within 30 minutes or less.

Website Chat

Make it easier for people to join your gym online with live chat. Don’t lose them when they have a question. Respond within seconds and watch your conversion skyrocket.

Facebook Messenger

Send new leads into a conversation with your Ai Assistant running targeted Facebook Ads. You’ll capture more prospects with less money, time, and people.

text messaging
website chat
facebook messenger
text messaging
facebook messenger
facebook messenger

In-App Messaging

Do members only use your mobile app to check-in? Get more out of your app and increase member engagement by embedding chat into the experience, natively.

Email

Wake up to inbox zero everyday by connecting all of your support email addresses to Healthdesk so that your Ai Assistant can do the work for you.

Instagram

Coming as soon as Facebook permits (soon), you’ll be able to funnel all of your Instagram Direct Messages into your automated pipeline with Healthdesk.

22%

of calls are deflected with Healthdesk

82%

of call inquiries are automated

28%

reduction in overall cost per call

HOW IT’S DIFFERENT

Designed for gyms with features you won’t find anywhere else

Ai Assistant

Automate personalized conversations with leads, members, and guests

  • Answer inbound questions and initiate outbound conversations
  • Natural Language Understanding (NLU) that recognizes 50 different intents

Get started in a few clicks

A Ready to use solution

Nothing to download or install. Our fastest client-onboarding time is 34 minutes flat

Continually gets smarter

Your Ai Assistant is continually learning and optimizing itself for better understanding

Seamless Human Handoff

When it’s too complex, your Ai Assistant will transfer the conversation to your staff

Outbound Messages

Turn events into triggers that send out targeted messages to the right person at the right time

  • Schedule mass texts and broadcast anouncements with one click
  • Create custom rules that automatically initiate customer outreach

How to use Outbound Messages

Mass Texting

Target specific contact segments with announcements that you can schedule in advance or in realtime

Custom Responses

Your assistant can respond to customers in exactly the same way you would train new hires at the club

Event Triggers

Use events like check-ins, joins, purchases, achievements and more to trigger custom messages sent to your customers

Website Greetings

Don’t wait for the customer to start a chat on your website. Invite them to chat with custom messages that pop up

Analytics Dashboard

See the data you need to understand your ROI

  • Know how many conversations are happening and what the outcomes are
  • See what types of inquires are coming in most and optimize

Integrations

We integrate with your existing tech stack for you. No worries or hassles with getting plugged in.

  • We keep your data synced across systems so you don’t have to search
  • We can also work with gyms who don’t have an existing tech stack

Member management systems

mindbody
abc financial
motionsoft

CRMs

club
gym sales
hubspot

Class Schedules

groupex pro
google calendar

Websites

squarespace
wordpress

Telephony

ring central
twilio

Proudly trusted by

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See how you can cut payroll costs by 11% with Healthdesk

If you know how many calls you’re getting on a regular basis, then we can provide a tailored ROI estimate.

82%

of inquiries are automated with Healthdesk

12%

decrease in member acquisition cost

clubindustry

The goal for Active Health Tech Lab was to automate the mundane, routine conversations fitness personel engage in daily, including inquiries about business hours, weather-related closures, services provided, general club information and more, all without hiring dedicated service staff of keeping phones lines manned all day, every day.

– Club Industry, Artificial Intelligence Takes Off In The High-Touch World Of Fitness

NOW’S THE TIME

Automate your facility today

Join the innovative clubs already in the Healthdesk family

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