Feature

Using Analytics from Healthdesk

October 6, 2020
1 min
Analytics Dashboard

Know how your business is doing from the Healthdesk Analytics Dashboard. You’ll find the most important metrics to know what people are saying, how often they communicating, and more.

 

Average Sessions Per Day tell you how often people are messaging and calling your gym. Whereas Sessions Per Channel shows you which communication channels are most popular among your members and leads. To see how fast your team responds to customers across all communication channels, check out the Median Response Time metric.

Analytics Dashboard

 

Dispositions tell you the outcome of every conversation with your customers. Click on the tile to see a breakdown of each.

Dispositions Breakdown

 

You can also see the number of appointments pending versus confirmed (as well as the percentage).

Appointments Metric

Related Articles

Create Ticket Shortcut
Feature

Help Desk & Ticketing Software with Healthdesk

Keep track of member requests so your team can stay organized, easily prioritize tasks, and…

October 15, 2022
1 min
Schedule Campaign
Feature

Best Gym Texting Service for Fitness Clubs and Studios

Automate your outbound gym texting campaigns with mass SMS texting and event triggers from Healthdesk….

September 22, 2020
2 mins
Call Deflection
Feature

Call Deflection with Healthdesk

Shift calls to messaging with Healthdesk’s Ai Assistant that answers your phone for you. Our…

November 1, 2022
1 min
Customer Stories
Press Release

Industry Veterans Join Healthdesk Advisory Board To Propel B2B Startup’s Growth

Irvine, California (December 29, 2020) – Fitness automation startup Healthdesk welcomes Peerfit Chief Revenue Officer…

December 29, 2020
3 mins