Feature

Using Analytics from Healthdesk

October 6, 2020
1 min
Analytics Dashboard

Know how your business is doing from the Healthdesk Analytics Dashboard. You’ll find the most important metrics to know what people are saying, how often they communicating, and more.

 

Average Sessions Per Day tell you how often people are messaging and calling your gym. Whereas Sessions Per Channel shows you which communication channels are most popular among your members and leads. To see how fast your team responds to customers across all communication channels, check out the Median Response Time metric.

Analytics Dashboard

 

Dispositions tell you the outcome of every conversation with your customers. Click on the tile to see a breakdown of each.

Dispositions Breakdown

 

You can also see the number of appointments pending versus confirmed (as well as the percentage).

Appointments Metric

Related Articles

Total Woman Gym and Spa
Press Release

Club Industry Executive and CIO Joins Healthdesk As Advisory Board Member

Irvine, California (March 29, 2021) – Gym sales automation startup, Healthdesk, welcomes visionary technology executive,…

March 30, 2021
3 mins
Call Deflection
Feature

Call Deflection with Healthdesk

Shift calls to messaging with Healthdesk’s Ai Assistant that answers your phone for you. Our…

November 1, 2022
1 min
Marketing

4 Ways to Upsell Existing Members

While member acquisition is an important factor for your overall profitability, retention plays an equally…

September 1, 2022
2 mins
Gym Chatbot
Resources

What’s a Gym Chatbot and Why Texting?

If your gym or studio only offers a mobile app, you’re missing out. You need…

December 1, 2022
5 mins