WHAT YOU CAN DO

Your Ai Virtual Assistant helps you automatically…

ATTRACT

CONVERT

ENGAGE

UPSELL

ATTRACT

Attract New Prospects

It’s important to keep filling the top of your sales funnel with new leads who haven’t interacted with your brand yet. Your Ai Assistant helps you find and capture those leads on both your website and social media.

  • Find more leads with Facebook Ads
  • Engage website visitors in real-time
  • Sync new leads to your CRM

Convert More Members

Maximize your marketing ROI by converting a higher percentage of leads and lowering your member acqusition cost. When you’re able to acquire members at a lower cost, you can reinvest more into the customer experience.

  • Qualify new leads automatically
  • Keep leads with their owners
  • Capture leads in realtime

Engage Your Customers

Automatically send out the right messages to your customers at the right time without the manual effort. With Healthdesk, you can create event-based triggers to help engage your audience 24/7/365.

  • Be on the channels your customers love
  • Respond to customer instantly
  • Proactively reach out at the right time

Upsell Existing Members

Once you’ve built deeper relationships with your members, then you’re ready to leverage that trust and autotically sell them more merchanside and services that are personalized to their individual needs.

  • Build deeper customer relationships
  • Engage members when they check-in
  • Personalize automated upsell offers

ATTRACT

Attract New Prospects

It’s important to keep filling the top of your sales funnel with new leads who haven’t interacted with your brand yet. Your Ai Assistant helps you find and capture those leads on both your website and social media.

  • Find more leads with Facebook Ads
  • Engage website visitors in real-time
  • Qualify new leads automatically
  • Sync new leads to your CRM

CONVERT

Convert More Members

It’s important to keep filling the top of your sales funnel with new leads who haven’t interacted with your brand yet. Your Ai Assistant helps you find and capture those leads on both your website and social media.

  • Find more leads with Facebook Ads
  • Engage website visitors in real-time
  • Qualify new leads automatically

ENGAGE

Convert More Members

It’s important to keep filling the top of your sales funnel with new leads who haven’t interacted with your brand yet. Your Ai Assistant helps you find and capture those leads on both your website and social media.

  • Find more leads with Facebook Ads
  • Engage website visitors in real-time
  • Qualify new leads automatically

UPSELL

Convert More Members

It’s important to keep filling the top of your sales funnel with new leads who haven’t interacted with your brand yet. Your Ai Assistant helps you find and capture those leads on both your website and social media.

  • Find more leads with Facebook Ads
  • Engage website visitors in real-time
  • Qualify new leads automatically
OMNICHANNEL

Meet your customers on the communication channels they prefer

Business Text Messaging

Text enable your existing business phone number and make it easier for people to stay in touch. 83% of consumers respond to text messages within 30 minutes or less.

Website Chat

Make it easier for people to join your gym online with live chat. Don’t lose them when they have a question. Respond within seconds and watch your conversion skyrocket.

Facebook Messenger

Send new leads into a conversation with your Ai Assistant running targeted Facebook Ads. You’ll capture more prospects with less money, time, and people.

text messaging
website chat
facebook messenger
text messaging
facebook messenger
facebook messenger

In-App Messaging

Do members only use your mobile app to check-in? Get more out of your app and increase member engagement by embedding chat into the experience, natively.

Email

Wake up to inbox zero everyday by connecting all of your support email addresses to Healthdesk so that your Ai Assistant can do the work for you.

Instagram

Coming as soon as Facebook permits (soon), you’ll be able to funnel all of your Instagram Direct Messages into your automated pipeline with Healthdesk.

INTEGRATIONS

Make your Ai Virtual Assistant smarter

  • We keep your data synced across systems so you don’t have to search
  • We can also work with gyms who don’t have an existing tech stack

Member management systems

mindbody
abc financial
motionsoft

CRMs

club
gym sales
hubspot

Class Schedules

groupex pro
google calendar

Websites

squarespace
wordpress

Telephony

ring central
twilio
HOW IT WORKS

When needed, your Ai Assistant knows how to escalate conversations

STEP 1

Send Default Fallback Response

If someone sends a message that your Ai Assistant can’t answer, you can customize its auto response for each location, letting the person know when to expect a team member.

STEP 2

Identify Intent

Your Ai Virtual Assistant uses natural language understanding to determine the type of question the user has asked. Are they asking for sales, support, or something else? No keywords necessary.

STEP 2

Identify Intent

Your Ai Virtual Assistant uses natural language understanding to determine the type of question the user has asked. Are they asking for sales, support, or something else? No keywords necessary.

STEP 3

See Who’s Available

Once your Ai Virtual Assistant has identified the type of question the user has asked, it looks at the routing rules you’ve set to see who on your staff would be the best to handle this particular chat.

STEP 4

Human Handoff

Now that it knows where to route and assign the conversation, your Ai Assistant can proceed with making the live transfer by alerting your team member directly on their preferred channels.

STEP 4

Human Handoff

Now that it knows where to route and assign the conversation, your Ai Assistant can proceed with making the live transfer by alerting your team member directly on their preferred channels.

What types of questions can your Ai Virtual Assistant automate for you?

What are your hours tomorrow?

On 01/24/2021, our hours are 8:00 AM to 6:00 PM. Is there anything else we can assist you with?

What are your hours on Christmas?

On 12/24/2021, we are open from 8:00 AM to 5:00PM. Is there anything else we can assist you with?

What are the kids club hours?

Our child care hours are Monday through Friday from 8:30AM to 2:00PM and Saturday and Sunday from 8:30AM to 5:00PM.

Where are you located?

We’re located at 123 Main Street, Venice, CA 90210.

What's the wifi password?

Free WiFi! Network name: Your Fitness Gym Free WiFi and Password: Fitnessisfun! Is there anything else we can assist you with?

How much is a day pass?

Our day pass is $20.00. Please visit our front desk to purchase. Is there anything else we can assist you with?

How much is a week pass?

Our week pass is $45.00. Please visit our front desk to purchase. Is there anything else we can assist you with?

How much is a single month pass?

Our month pass is $79.00. Please visit our front desk to purchase. Is there anything else we can assist you with?

What’s the class schedule today?

02-10-2020:
8:15 AM Zumba (Myisha R.)
9:00 AM Cycle Class (Jessica B.)
9:15 AM Body Conditioning (Noel P.)
10:30 AM Yoga (Meenakshi H.)

I want to cancel my membership.

Thank you for your message. May I ask, why are you looking to cancel today?

When does Ashley teach next?

Ashley K.:
Mon 5:00 PM Power Flow Yoga

What cardio classes do you have?

Cardio:
Body Pump
Cardio Kickboxing
Spin

That person isn't wearing a mask.

Thank you for letting us know. We’ll send a manager over right away.

What is Kettlebell Warrior?

Kettlebell Warrior:
Increase strength and conditioning with this true-form Russian Kettlebell workout. Open to all levels. Beginners welcome.

When is Zumba?

Zumba:
Thu 7:15 PM (Stephanie R.)

How much is a membership?

We’d be happy to share information about our membership plans and pricing. When are you able to stop by for a tour? Or if you’d prefer, when’s the best time to give you a call?

I have a billing question.

Thank you for your message. Can you please confirm your first and last name?

The locker room is out of towels.

Thank you for your message. We apologize for any inconvenience and are notifying our front desk now. Would you like us to follow-up with you?

I left my water bottle in the locker room.

Thank you for your message. We are notifying our front desk now to check our Lost & Found. Would you like us to follow-up with you?

Can I speak to someone at the front desk?

Thank you for your message. How can our front desk help you today?

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Automated communication platform for the fitness industry

  • Website chat
  • SMS texting
  • Facebook Messenger
  • Call Deflection
  • In-App Messaging
  • Video Tours
IT'S NEVER BEEN EASIER

Automate your facility today

Join the innovative clubs already in the Healthdesk family

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Automated communication platform for the fitness industry

  • Website chat
  • SMS texting
  • Facebook Messenger
  • Call Deflection
  • In-App Messaging
  • Video Tours
IT’S NEVER BEEN EASIER

Automate your facility